Soft Skills for people in Tech

Think of the work skills you most want to learn or improve.

Are there any soft skills on your list?

Most people are able to think of a long list of technical skills they want but what about soft skills? What about any of the things I include under the banner of soft skills such as social skills, attitudes, habits, and techniques. Soft skills isn’t just ‘communication’!

All of your soft skills, attitudes etc go hand-in-hand with your technical skills to help you do well at work. And while they’re called “soft” they can often feel like the hardest skills to learn. The good news is that they can be learnt.

Here are some soft skills that I think could be useful for people who work in Tech. They’re split into:
– personal skills,
– skills that relate to working with others, and
– skills that impact the wider community.

(Click here for a downloadable PDF)
Soft Skills for Tech Jobs - image

By using those three categories I aim to make the distinction between skills you can work on by yourself, and ones where you can only improve by interacting with others (sometimes with people in direct contact, and sometimes people you don’t know). Much of being valuable and employable is driven by skills in the second two columns where you’re working in teams and helping others to succeed.

Of course you don’t need to master all of these skills. You do just fine at work without having all possible technical skills, and the same applies to soft skills.

I use this list as a prompt. I find it useful to reflect on the items and see where I could improve. This list may not work for you. Here are some ways you can get ideas for your own list of soft skills:

  • Look at people you admire and see what skills they use.
  • Search Google for ideas.
  • Note what skills are listed in job ads or articles about your industry.
  • Ask colleagues or friends what works for them.

Pick out a few from your list and create your own ‘soft skills backlog’. Think of small steps you could take to become more competent in these areas. Commit to taking action. See what works or doesn’t. You may find that improving your soft skills is easier than you think, and that these skills make more of a difference than you expect.

The next time you’re thinking of ways you could be more skilled, remember the importance of soft skills.

Small steps to build your self-confidence

Do you sometimes feel anxiety, fear or low self-confidence in the workplace? I’ll let you in on a little secret: most people do.

We all have an inner voice of self-doubt that tells us we can’t do something, or that we might fail. It’s part of being human.

But that doesn’t mean we have to listen to it. Most of the time this voice is ruled by fear and should therefore be gently acknowledged, and then firmly ignored.

Self-confidence is about living beyond fear.

Think of some of the things that make you feel vulnerable or anxious at work. Some common examples include asking for a promotion or a pay rise, delivering a presentation or dealing with conflict.

Now think about the one thing all these challenges have in common: fear.

The best way to improve your self-confidence at work is to employ techniques to overcome your fears, so you can act with purpose and clarity as opposed to anxiety.

I’m not suggesting that this is easy, or that it will happen overnight, but remember: small steps can reap big rewards. I believe we can all overcome our fears if we are kind to ourselves along the way.

Try small things until you feel more confident.

Some people overcome their fear of heights by parachuting out of a plane. While this ‘quick fix’ has been known to work for some, I’d suggest a gentler, more long-term strategy for improving self-confidence in the workplace.

You don’t have to walk straight up to your boss and tell him you want a pay rise! Or deliver an impromptu presentation to a large group of people, just to test your fears.

Instead you can try small things each day or each week, and see what helps you personally to feel more confident and centred.

Here are some tried and tested strategies for success:

  • Be kind to others: Support and appreciate their work. This is great for your own soul and happiness, and your colleagues will notice you for all the right reasons.
  • Be kind to yourself: Listen out for compliments and record them in a notebook so you can refer back to them on tough days. Make note of your achievements and the things that make you feel proud of your work. Celebrating what you are good at is so important.
  • Be open: Talk to trusted colleagues about your own fears and ask them what areas they struggle with. You might be surprised – most people aren’t as confident as you think.
  • Be curious: Ask for feedback about your work and look for opportunities to learn. Show that you are willing to improve and grow. This will help you make a good impression as well as discover what people already appreciate about you.

These are just some of the ways you can make small adjustments to your confidence. Remember, self-confidence isn’t about being the loudest or the brightest; it’s about awakening your calm inner strength. It’s amazing how much we can flourish when we be kind to ourselves and others.